CONTACT MIRANTIS SUPPORT

The Mirantis support team would love to help answer any questions you have about our products. Please provide as much detailed information as possible, so our support team can help troubleshoot your issues faster.

If you have multiple unrelated issues, please submit them as separate requests. If any error messages appeared, please include their exact wording in your issue description.

Note: For information about Mirantis Container Runtime (MCR), Mirantis Secure Registry (MSR), and k0s — including deployment, security, and compatibility — visit docs.mirantis.com.

Mirantis offers Trusted Enterprise Support for all our products and services. When you move top production with Mirantis cloud offerings or need expert support to meet your SLAs, we have you covered.

Mirantis Enterprise Support

To ensure maximum uptime, reliability, and expert assistance for your containerized environments, Mirantis offers two premium support options: OpsCare and OpsCare Plus. 

OpsCare provides enterprise-grade 24/7 support, lifecycle guidance, and escalation management. OpsCare Plus extends this with up to 99.99% SLA, a designated Customer Success Manager (CSM), a full ITIL service management suite, and customer advocacy. To explore these enhanced support options and identify the right fit for your workloads, please contact Mirantis sales.

If you are a user of Mirantis cloud solutions on Azure, GCP, or AWS, and would like to explore volume purchase agreements, SLAs, or private offers, please let us know how we can help at: partners@mirantis.com.