For many organizations, the versatility of OpenStack has made it possible to cultivate a differentiated platform with unique integrations and combinations of component elements. But operational demands require that focused OpenStack expertise be available where and when the business demands it.
Given the depth of our experience with a broad range of OpenStack deployments, workloads, use cases, and configurations at organizations of all shapes and sizes around the world, Mirantis can customize a support offering that suits your unique configuration:
We will audit your environment, address key risk areas and stabilization opportunities, and develop a plan to optimize your environment for reduced support costs.
To address the continous expansion of infrastructure technologies available through OpenStack, Mirantis helps build and support extensions that integrate new versions and component drivers into your OpenStack platform. Our team defines, specs, and designs these extensions, contributes them to the community, and then includes them in your SLA-based support agreement.
SLA options including 24 x 7 or 8 x 5 business-hours, so you get technical assistance when you need it, with the ability to report and track issues by phone or via the web support portal.
To ensure your staff has the knowledge required for your environment our top-selling, industry acclaimed training programs, support subscriptions can include an ongoing curriculum of OpenStack courses, current with the latest releases.