What is a Support Subscription?
Mirantis OpenStack Software
Because we harden open-source bits, you don’t have to. Solve your deployment and management issues at scale with Fuel. Deploy workloads with a push of a button with the Murano application catalog.
Updates & Upgrades
Receive update notifications for technical bulletins, scheduled updates and backports. Get upgrades aligned with every major community release along with guidance, documentation and tooling for the actual upgrade process.
Assure your management that the right service-level agreements are in place to get help when you need it from the OpenStack experts with the most real-world experience supporting OpenStack clouds. Partner with us to represent your interests in the community.
With our deep history of involvement in the community, we are able to represent your needs. By having a large number of PTLs (project technical leads), core and regular contributors, we have the bench strength to represent you in the relevant project.
Support Options to Match your Needs
Non-critical e.g. dev/ test, non-production clouds
Business critical e.g. certain production environments, big data analytics.
Mission critical e.g. customer facing apps, NFV, IT-as-a-service
Use Mirantis OpenStack with validated third-party drivers and Fuel deployment plugins with the assurance that they have been tested, and the configuration will be supported by Mirantis. Mirantis will take ownership for third-party cooperation through TSANet, the multi-vendor support community (for 24×7 and proactive support options). The same assurance applies to certified hardware and application partners.
The Source of the Source Code
The value of a subscription is meaningful for the single reason that we are deeply involved in the community and are the source of the source code!
For the Mitaka cycle, we are the top overall contributor, and a leader in terms of thought-leadership and bug fixes:
#1 by committers (327) | #1 by core contributors (87) | #1 by bugs resolved (3,770) | #1 by lines of code (1.37M)