Home > Blog > Our commitment to you

Our commitment to you

Adrian Ionel - March 18, 2020 -

An open letter to our customers, business partners and friends

I am sure that you are doing everything possible to support your employees, customers and families during this challenging time. We at Mirantis are doing the same.

We understand how critical our products and services are to your business. I want to assure you that every one of you can continue to rely on us. Mirantis continues to operate without any interruption as we have taken all necessary steps to protect the well-being of our employees in every country where we are present.

To that end:

  • We have assigned additional staff to customer support. We continuously track our support quality with particular attention to critical incidents.
  • Our product development continues without disruption, and our software release schedule remains on track.
  • We are soliciting feedback from all our customers on where we can do better and go above and beyond our contractual commitments and prior expectations.

In summary, we will do whatever it takes to help you achieve your goals.

To help us better serve you I also have one ask: if you have any feedback, request or just a problem where we can help, please contact me. I would love to hear from you.

Thank you for your continued trust in Mirantis, and may you and your loved ones be well.

Sincerely,

Adrian Ionel
CEO and Chairman
Mirantis

Subscribe to Mirantis Newsletter

Get blogs and other content delivered straight to your inbox.

FREE EBOOK!
Service Mesh for Mere Mortals
by Bruce Basil Mathews
DOWNLOAD
LIVE WEBINAR
Cloud Native & Coffee: Porting apps from legacy systems to cloud. Is it worth it

Thursday, Oct 21 at 8:00am PDT
SAVE SEAT
LIVE WEBINAR
Docker Swarm is Dead! Long Live Docker Swarm

Thursday, October 28 at 10:00am PDT
SAVE SEAT
LIVE WEBINAR
Defining a Kubernetes that just works, anywhere

Thursday, November 11 at 8:00am PST
SAVE SEAT
Mirantis Webstore
Purchase Kubernetes support
SHOP NOW

Subscribe to Mirantis Newsletter

Get blogs and other content delivered straight to your inbox.

FREE EBOOK!
Service Mesh for Mere Mortals
by Bruce Basil Mathews
DOWNLOAD
LIVE WEBINAR
Cloud Native & Coffee: Porting apps from legacy systems to cloud. Is it worth it

Thursday, Oct 21 at 8:00am PDT
SAVE SEAT
LIVE WEBINAR
Docker Swarm is Dead! Long Live Docker Swarm

Thursday, October 28 at 10:00am PDT
SAVE SEAT
LIVE WEBINAR
Defining a Kubernetes that just works, anywhere

Thursday, November 11 at 8:00am PST
SAVE SEAT
Mirantis Webstore
Purchase Kubernetes support
SHOP NOW